A professional association is set up to accomplish certain definite purposes for its members. It therefore must be governed by certain policies. The purpose of this manual is to define the policies and procedures for the operating committees and the staff of the Reno/Sparks Association of REALTORS®. The scope of the manual will include all Board policies that are required to support the current Bylaws of the Association and those approved policies necessary to administer the Boards day-to-day operation. The manual will also include a procedural guide for all standing committees within the Association. A secondary purpose of the manual is to provide leadership and members with a standard guide to professionalism in the management of the Association.
Policy Manual
Table of Contents
1 Leadership
1.1.1.1 President Job Description*
1.1.1.2 President-Elect Job Description*
1.1.1.4 Treasurer Job Descriptions
1.1.1.5 Board of Director Job Description
1.1.1.6 Affiliate Director Job Description
1.1.1.7 Immediate Past President Job Description
1.1.1.8 CommitteeChair Responsibilities
1.1.1.9 NAR Directors Job descriptions & Application
1.1.1.10 Director/NNRMLS Trustee Leadership Job Description
1.1.1.11 Board of Directors Commitment Form
1.1.1.12 NNRMLS Trustee Commitment Form
1.1.1.13 NNRMLS Trustee Job Description
1.2 Other Leadership Policies
1.2.1.1 Scholarship Program NVAR Leadership Application*
1.2.1.2 Check Signing and Contractual Signatories
1.2.1.3 Policy Deleted 10/28/10
1.2.1.4 Conflict of Interest
1.2.1.5 Investment Policy
1.2.1.6 Whistleblower Policy
2 Election Procedures
2.1.1.1 Credentials Committee Job description
2.1.1.2 Criteria for Officer & Director Candidates
2.1.1.3 Criteria for Appointment to NNRMLS Trustee Positions
2.1.1.4 NNRMLS Trustee Appointment Process
2.1.1.5 Voting/Associations Elections Policy
2.1.1.6 Special Election
3 Travel Policy
3.1.1.1 Travel Policy*
3.1.1.2 Reimbursement of Travel Expenses
3.1.1.3 NAR Committee Stipend Program & Application*
4 Committees
4.1.1.1 Standing Committee Appointments and Director Liaisons
4.2 Events
4.2.1.1 Events Committee Job Description
4.3 Budget & Finance
4.3.1.1 Budget & Finance Committee Job Description
4.3.1.2 Emergency Expenditures
4.4 Bylaws & Policy
4.4.1.1 Bylaws & Policy Committee Job Description
4.5 Building
4.5.1.1 Classroom Rental Agreement
4.5.1.2 Classroom Rental Rates
4.6 Executive
4.6.1.1 Executive Committee Job Description
4.7 Education
4.7.1.1 Education Committee Job Description
4.7.1.2 Instructor Qualification, Performance & Appeal
4.7.1.3 Instructor Application
4.7.1.4 Instructor Training Reimbursement*
4.7.1.5 Student Cancelation Policy
4.7.1.6 Instructor Filming Release Letter
4.8 Grievance
4.8.1.1 Grievance Committee Job Description
4.8.1.3 Criteria for Grievance Committee and Application
4.9 Multiple Listing Service
4.9.1.1 MLS Oversight & Technology Committee Job Description
4.10 Legislative
4.10.1.1 Legislative Committee Job Description
4.10.1.2 Government Affairs Reserve Account
4.11 Professional Standards
4.11.1.1 Professional Standards Committee Job Description
4.11.1.2 Grievance and Professional Standards Training
4.11.1.3 Criteria for Professional Standards Appointments & Application
4.11.1.4 Procedures - Addendum
4.11.1.5 Meidation Dispute Resolution Service
4.12 Risk Reduction
4.12.1.1 Risk Reduction Committee Job Description
4.13 Strategic Planning
4.13.1.1 Strategic Planning Committee Job Description
5 Board Membership
5.1.1.1 REALTOR® Member
5.1.1.2 Affiliate Member
5.1.1.3 Individual Affiliate Member
5.1.1.4 Life Membership Nomination
5.1.1.5 Honorary Member and Application
5.1.1.6 Insititute Affiliate Member
5.2 Leave of Absence Request
5.3 Orientation Attendance & Induction
5.4 Release of Member Account Information
6 Membership Services
6.1.1.1 Membership Rosters, E-roster & Labels* UNDER REVISION
6.1.1.2 Credit Reporting Service*
7 Billing and Accounting
7.1.1.1 Delinquent Broker Accounts
7.1.1.2 Delinquent Agent Accounts
7.2.1.1 Dues Billing and Application Fees
7.3.1.1 Reserves Accounts
7.4.1.1 Repayment of Money Overages
7.5.1.1 Non-Member Billing Procedures
7.6.1.1 Refund of Services, Dues, Application Fees, Products...
7.7.1.1 Return Check Policy
7.8.1.1 Annual Financial Audit
7.9.1.1 Retention of Records Timeline
8 Other Policies
8.2 Awards and Recognition
8.2.1.1 Awards Committee
8.2.1.2 REALTOR® of the Year*
8.2.1.3 Affiliate of the Year*
8.2.1.4 Mat Gibbons Good Neighbor Award*
8.2.1.5 Gifts & Awards*
8.2.1.6 Officer, Director, Committee Chair Plaques*
8.2.1.7 Educator of the Year
8.3 Contract Services
8.3.1.1 Contract Negotiating and Executing
8.3.1.2 Retention of CPA
8.3.1.3 Governmental Affairs Director
8.3.1.4 Retention of Legal Counsel
8.3.1.5 Authorized Use of Legal Counsel
8.3.1.6 Vendor Contracts
8.3.1.7 Website Privacy/Security Policy
8.3.1.8 Privacy Policy
8.4 Miscellaneous
8.4.1.1 Request for Community/Public Relations Contributions*
8.4.1.2 Complimentary Tickets for Association Functions*
8.4.1.3 Discretionary Fund*
8.4.1.4 Alcohol
8.4.1.5 Association Credit Card Policy
8.5 Administrative
8.5.1.1 Desk Audit
8.5.1.2 Electronic Maintenance of Membership Records
9 Personnel (See Executive Officer to request the following policies)
9.1.1.1 Policy Manual
9.1.1.2 Staff Job Descriptions
9.1.1.3 Benefits Package
9.1.1.4 Executive Officer Contract Negotiations
* Indicates policy with a budgeting impact.